Discount Car & Truck Rentals

  • Guest Services and Concierge - Calgary South

    Posted Date 5 days ago(12/6/2018 3:33 PM)
    Job ID
    Number of Positions
    Job Category
    Customer Service/Support
  • Job Description

    It’s Your Career. Drive It!


    Our Signature Service Specialist team ensures that every guest is well looked-after from the moment of contact, focused on exceeding expectations. Working on site within one of our highly valued partners, our team is working with their teams side by side to ensure the guest experience is exemplary. The successful candidate will present as a polished customer service professional with an energetic, positive, customer focused attitude who is willing to go the "extra mile" with each and every customer.     


    Discount Car and Truck Rentals is a Canadian owned and operated company. We are a renowned industry leader with over 300 offices across Canada. As a result of our continued growth and success, we are currently searching for new team members!



    • Greet all customers in a professional and courteous manner and continuously exceed their expectations by “going the extra mile”
    • Build and maintain relationships with accounts 
    • Work within our existing account to ensure all customer service standards are met and exceeded
    • Assist with the picking up and dropping off of customers and complete vehicle inspections
    • Work as a team player with fellow team members to optimize branch productivity including cleaning and shuttling vehicles


    • Minimum of one year of customer service, retail or sales experience preferred
    • Friendly, outgoing personality driven to excel at customer service
    • Professional and able to work directly with accounts and a variety of customers, exceeding expectations                  
    • Valid driver's license and a clean driving record                   
    • Able to multitask in a fast paced environment
    • Passion and commitment to excel at customer service
    • Excellent oral and written communication skills
    • Bondable and legally eligible to work in Canada
    • Professional attire is required which will include uniform

    What’s in it for you?

    • Bonus program based on customer service
    • Scheduled salary increases
    • Career advancement opportunities  
    • Discounted rates on car and truck rentals           
    • Immediate enrolment in the Discount Incentive program giving you discounted rates on home and auto insurance, clothing, sporting events and more              
    • Ongoing training program to give you the tools you need to succeed


    Location Address:


    4700 1 St SE

    Calgary, AB

    T2G 2L3


    Join a company with a passion for innovation and customer service that rewards performance through competitive bonus programs and internal growth opportunities. Apply today for immediate consideration! 


    Discount Car and Truck Rentals is an equal opportunity employer.


     If you require a disability related accommodation in order to participate in the recruitment process, please advise your Recruitment Specialist to ensure your requirements are met.


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